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Change password

To change your password, enter the current one once and the new one twice. The password must comply with the following rules:

  • The password must consist of at least six characters.
  • The password must be alphanumeric (letters and numbers).
  • The password must contain at least one digit or special character.
  • The password must contain at least one upper case letter and at least one lower case letter.
  • It?s not possible to reuse one of your last 6 passwords.

N.B. The password can only be changed once within 24 hours.

Temporary password: The 24-hour rule means that you may be unable to change a temporary password immediately. If this is the case, you may have to wait up to a day before you can use ECWS services again.

Software Version 1.6.3.2_P